Terms of service

1. About these terms#

These terms are an agreement between you and ZF Ventures LLC, a Delaware limited liability company trading as SmartEcomSEO ("we", "us"). By using smartecomseo.com, our free tools or our services, you agree to them. If you use our services on behalf of a business, you confirm you are authorised to bind that business.

2. Website and free tools#

Our website content and free tools (including the Shopify SEO fit score, ROI calculator, llms.txt generator and Shopify SEO checklist) are provided for general information. They are estimates based on the data available to us and are not a promise of results. You may use them for your own business. Don't scrape, resell or misuse them, or try to disrupt the site.

3. Services#

We provide Shopify SEO and related services as described on our pricing page and in your order form or proposal ("Order"). If the Order and these terms conflict, the Order wins for that engagement.

4. Term and cancellation#

Services are month-to-month. Each billing period renews automatically until you or we cancel. You can cancel at any time from the Stripe customer portal or by emailing hello@smartecomseo.com; cancellation takes effect at the end of the current billing period and you won't be charged again. We may cancel on 30 days’ written notice, or immediately if you materially breach these terms or don't pay.

5. Fees and payment#

Fees are set out in your Order and billed through Stripe as described in our payments policy. Fees exclude taxes, which are added where applicable. Additional services such as link building and digital PR are quoted and billed separately. If a payment fails, we may pause work until it's resolved.

6. Your responsibilities#

You agree to give us the access we need (a Shopify staff account and Google Search Console access), provide accurate information about your products and business, respond to reasonable questions in good time, and make sure you have the rights to any materials you give us. You remain responsible for your store, your products, your legal compliance and your other apps and vendors.

7. Our responsibilities#

We will perform the services with reasonable skill and care, keep your access and data confidential, and report on our work every month. We will tell you before making theme changes that affect how your store looks or works.

8. No guarantee of results#

Search engines and AI assistants are run by third parties who change their systems without notice. We do not guarantee any particular ranking, traffic, citation or revenue outcome.

9. Intellectual property#

Deliverables we create specifically for your store (such as articles, collection page copy and schema) become yours once the billing period in which they were delivered has been paid in full. We keep ownership of our pre-existing tools, templates, software and know-how, and grant you a licence to use anything of ours that is built into your deliverables.

10. Confidentiality#

Each party will keep the other's confidential information private and use it only for the engagement. This survives the end of the agreement.

11. Data protection#

When we process personal data inside your Shopify or Google accounts, we do so on your behalf and on your instructions. Our privacy policy explains how we handle our own data.

12. Liability#

Nothing in these terms limits liability that cannot be limited by law. Otherwise, neither party is liable for indirect or consequential losses, including lost profits, and each party's total liability under these terms is limited to [LIABILITY CAP: e.g. the fees paid in the 3 months before the claim].

13. Third parties and partners#

Our site may link to third-party services and partner offers. We're not responsible for their products or terms. See our partners page for how introductions and referral fees work.

14. Changes#

We may update these terms. We'll post changes here and tell active clients by email at least 30 days before they apply to an existing engagement.

15. Governing law#

These terms are governed by the laws of the State of Delaware, USA, and disputes will be handled by the state or federal courts located in Delaware.

16. Contact#

hello@smartecomseo.com, or use our contact page.

Legal documents: Privacy policy · Terms of service · Payments policy · Sample service contract